Holiday Office
Hours Announcement

As the holiday season approaches, we want to share our adjusted office hours so everyone can plan accordingly:

Christmas Holiday

Wednesday - Friday
December 24th - 26th

New Year's Holiday

Wednesday - Friday
December 31st - January 2nd

Our emmergency service crews remain on call 24/7 to respond to outages or urgent utility needs. If you experience a service interruption during the holiday closure, please call our emergency line at: 334-720-0731

We appreciate your understanding and wish you a safe, warm, and joyful holiday season. Thank you for allowing us to serve your community.

Customer Service:  334-720-0700

Report Outage:  334-720-0731

Attention:

Rate Increases effective November 1st

For the first time since 2012, UBT will implement a rate adjustment for all residential customers effective November 1, 2025. This change will help ensure we continue to deliver the safe, reliable, and affordable utilities that the Tuskegee and Macon County communities depend on.

Residential Customers

  • Electric Service: The current base charge is $15 per month.With a $3 increase, the new base charge will be $18 per month, regardless of usage.
  • Water Service: The current base charge is $18.81 per month. With a $3 increase, the new base charge will be $21.81 per month.
  • Sewer Service: The current base charge is $33.72 per month. With a $3 increase, the new base charge will be $36.72 per month.

Commercial/Industrial Customers Customers

Effective January 1, 2026, UBT’s power cost adjustment will align with wholesale supplier Energy Southeast’s base Energy Cost Adjustment of $0.031560/kWh

FAQs

Fequently Asked Questions