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<p>Many of our customers have received UCards from UnitedHealthcare, which is the new Medicare member ID card and gives access for many more benefits. On UnitedHealthcare&apos;s website, one benefit listed for the UCard is to have the ability to pay eligible utilities. We have contacted United Healthcare for instructions on how you can use this benefit.</p>
<h6 class="text-title">The UnitedHealthcare UCard cannot be used in the following ways:</h6>
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<li>Cannot be swiped or entered in the office</li>
<li>Cannot be used in our phone payment system or online payment program</li>
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<p>To gain access to your United Healthcare benefit of paying utilities, you must register for the UCard Hub website or mobile app:</p>
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<li>Registering your UCard- information for: website: <a href='https://www.uhc.com/member-resources/health-care-tools/unitedhealthcare-app' class='link'>https://www.uhc.com/member-resources/health-care-tools/unitedhealthcare-app</a></li>
<li>Registering your UCard- information for mobile app: <a class='link' href='https://www.uhc.com/member-resources/health-caretools/unitedhealthcare-app'>https://www.uhc.com/member-resources/health-caretools/unitedhealthcare-app</a></li>
<li> Customers have successfully registered their UCard and submitted payments to other Utilities using Healthy Benefits+ here: Healthy Benefits Plus | Easy Access to Health Benefits Chttps://www.healthybenefitsplus.com)</li>
</ul>
<p>Payments made for utilities using your UCard benefits may take several business days to be received by UBT. Please allow up to 2 weeks for us to receive a payment made using UCard benefits.</p>
<p>For more instruction and information on your United Healthcare UCard benefits, we encourage you to contact them directly at <a class='link' tel='1-800-607-2877'>1-800-607-2877</a>.UBT&#8217;s Customer Service Reps are unable to use the UCard to process a payment for your utility account in the office, by phone, or on our website.</p>
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A Note About UnitedHealthcare UCard Payments

FAQs

Fequently Asked Questions